Privacy Policy
About this policy
This policy explains how we handle information when you visit our website, request a quote, make a reservation or contact our team. Use the contact details below for questions about your information.
Information you provide
Depending on the service you use, you may provide your name, email address, telephone number, pickup and drop-off locations, travel dates, passenger details and booking instructions. Support requests include your message and reservation reference. Chauffeur and business applications include the information entered in those forms. Please do not send passwords, full payment card details or unnecessary sensitive information in support messages.
How information is used
We use the information submitted to respond to inquiries, prepare quotes, manage reservations, coordinate transportation, handle support and applications, and protect the website against abuse. A quote form transfers your trip details to our booking application so you can continue your reservation.
Services and recipients
Our website and booking platform use hosting, communications and technical service providers to operate these services. Information needed to deliver a confirmed journey may be shared with the people responsible for that journey. When a payment service, map, embedded content or external account service is used, that provider also processes information under its own privacy terms.
Cookies and technical information
The website and its service providers may process IP addresses, browser information, access logs and cookies for functionality, security and site delivery. Browser settings let you manage cookies. Blocking required cookies or scripts may prevent some features from working. External services can set their own cookies when you interact with them.
Retention and security
We retain information for the purposes for which it was collected and to address applicable operational, accounting and legal requirements. Retention depends on the type of record; contact us about a specific record. We use access controls and technical safeguards, but no website or transmission method can guarantee absolute security.
Your questions and requests
You may contact us to ask about information associated with you, request a correction or request deletion. We may need to verify your identity before acting, and some records may need to be retained. Rights and exceptions depend on the law applicable to your request.
Policy updates
We may update this page to reflect changes to our services and information practices. Review the current version when using the website.